California Consumer Privacy Notice
Last updated: January 1, 2025
Notice to California Residents
This California Consumer Privacy Notice ("California Notice") supplements our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). This notice is provided in compliance with the California Consumer Privacy Act of 2018 ("CCPA"), as amended by the California Privacy Rights Act of 2020 ("CPRA"), and other applicable California privacy laws.
Categories of Personal Information We Collect
In the preceding 12 months, HomeProDispatch.com may have collected the following categories of personal information from California residents:
- —Identifiers: Name, email address, phone number, IP address
- —Personal Information (Cal. Civ. Code § 1798.80): Name, address, telephone number, email address
- —Internet or Network Activity: Browsing history on our site, search queries, page interactions
- —Geolocation Data: Approximate location derived from IP address or ZIP code
- —Commercial Information: Services requested, preferences
- —Inferences: Profiles drawn from your activity to reflect preferences and interests
How We Use Your Personal Information
We use the personal information we collect to:
- Connect you with pre-screened home service contractors
- Respond to your inquiries and fulfill your service requests
- Send you information about services you have requested
- Facilitate communications from our network of service providers
- Comply with applicable laws and regulations
- Detect and prevent fraud or abuse
Sale and Sharing of Personal Information
As described in our Privacy Policy, we may share your personal information with our network of home service providers for the purpose of fulfilling your request for a quote or contractor referral. Under the CCPA, this may constitute a "sale" or "sharing" of personal information. By submitting a form on our website and checking the consent box, you acknowledge this sharing of your information with up to 4 home service providers.
We do not knowingly sell or share the personal information of minors under 16 years of age.
Your California Privacy Rights
California residents have the following rights under the CCPA/CPRA:
- —Right to Know: You have the right to request that we disclose what personal information we have collected, used, shared, or sold about you.
- —Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
- —Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
- —Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information.
- —Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
- —Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your Rights
To exercise any of the rights described above, please contact us using one of the following methods:
- —Email: [email protected]
- —Mail: HomeProDispatch.com, Attn: Privacy, [Address], United States
We will respond to verified consumer requests within 45 days. We may need to verify your identity before processing your request.
Authorized Agent
You may designate an authorized agent to submit requests on your behalf. The agent must provide written authorization signed by you, and we may still require you to verify your own identity directly with us.
Do Not Sell or Share My Personal Information
To opt out of the sale or sharing of your personal information, please email [email protected] with the subject line "Do Not Sell or Share My Personal Information" along with your name and contact information used when submitting your request.
Contact Us
If you have questions about this California Notice or our privacy practices, please contact us at [email protected].