Top-Rated Local Home Service Pros, Dispatched Immediately.

Our contractors are required to provide a complete scope of work in writing before any project begins. Mid-project add-ons that weren't disclosed upfront are a direct Code of Conduct violation and grounds for removal from our network.

Site cleanliness and documented change-order approval are both covered in our contractor agreement. Undocumented upcharges and failure to clean up are flagged complaints that trigger an immediate performance review.

High-pressure replacement recommendations without documented equipment failure evidence are a red flag we take seriously. Our performance tracking flags service calls that convert to large replacements at abnormal rates — and those contractors are audited.

Scope boundaries must be disclosed before work begins — not after. Our contractors are required to clearly communicate what is and isn't included in their bid, and to coordinate handoffs when additional trades are needed.

We require proof of licensure and verify permit and inspection compliance records. Contractors who abandon a job post-failure or go non-responsive are permanently removed and their record is flagged in our system.

Subscription enrollment must be clearly disclosed and separately acknowledged by the homeowner before work begins. Contractors using misleading service agreements are removed from our dispatch network upon confirmed complaint.

For specialized assessment services, our contractors are required to document baseline and post-service measurements and provide the homeowner with a written results report. No data, no delivery — that's our standard.

Water damage restoration requires active monitoring — not a drop-off-and-disappear approach. Our certified restorers are contractually required to follow IICRC S500 protocols, including scheduled moisture checks until drying goals are confirmed.